| Foreword | | xi | |
|
| Acknowledgments | | xix | |
| Introduction: A Crushing Force | | 1 | |
| | 1 | |
| An Overview of the Book Structure |
| | 6 | |
| | 6 | |
| PART I. WHAT'S WEIGHING US DOWN |
| | 7 | |
| Our Own Worst Enemy: How the Burden of What We Know Limits What We Can Imagine |
| | 9 | |
| First Things First: What Exactly Is Innovation? |
| | 10 | |
| The Attack on Innovative Thinking |
| | 13 | |
| Innovation Phases and Filters |
| | 15 | |
| The Ah-Hah! of the Perpetual Novice |
| | 17 | |
| | 20 | |
| | 21 | |
| Groupthink: The Strongest Force on Earth: Why Sustained Innovation is So Darned Hard: Part 1 |
| | 23 | |
| | 24 | |
| But We're Smarter Than That |
| | 32 | |
| | 38 | |
| | 39 | |
| Expertthink: Groupthink on Steroids: Why Sustained Innovation is so Darned Hard: Part 2 |
| | 41 | |
| Expertise: The Pros and the Cons |
| | 42 | |
| ExpertThink: Expertise Gone Awry |
| | 46 | |
| | 48 | |
| | 50 | |
| | 52 | |
| | 55 | |
| | 56 | |
| PART II. ZERO-GRAVITY THINKERS |
| | 59 | |
| Time Travel to See the Naked Emperor: The Benefit of Psychological Distance |
| | 61 | |
| Psychological Distance: Groupthink's Nemesis |
| | 66 | |
| The Perils of Being an Insider and an Outsider at the Same Time |
| | 67 | |
| The Challenge of the Permanent Balancing Act |
| | 71 | |
| | 73 | |
| Just Curious: The Benefit of Renaissance Tendencies |
| | 75 | |
| A Real-Life Study in Contrast |
| | 78 | |
| | 80 | |
| Measuring Renaissance Tendencies |
| | 82 | |
| | 86 | |
| Smart About Something Else: The Benefit of Related Expertise |
| | 87 | |
| | 88 | |
| Funny Math: Two + Two = Five |
| | 90 | |
| A Potential Intersection Point |
| | 91 | |
| | 99 | |
| | 101 | |
| | 102 | |
| PART III. DEFYING GRAVITY |
| | 103 | |
| The Collaborator: What Does a Zero-Gravity Thinker Actually Do? |
| | 105 | |
| | 106 | |
| Zero-Gravity Informers and Doers |
| | 108 | |
| | 115 | |
| | 125 | |
| | 128 | |
| When and Where . . . When Do You Need a Collaborator and Where Do You Find One? |
| | 129 | |
| When Do You Need a Collaborator? |
| | 129 | |
| Where Do You Find a Collaborator? |
| | 134 | |
| | 141 | |
| | 142 | |
| How to Work With a Zero-Gravity Thinker: Eleven Questions and Answers |
| | 143 | |
| | 156 | |
| Do-It-Yourself Weightless Thinking: Losing the Weight of Expertise on Your Own |
| | 157 | |
| Practice One: Look at the Challenge as if You Are Someone Else . . . And Then Someone Else . . . And Then Someone Else |
| | 158 | |
| Practice Two: Train Yourself to Look for Weird Combinations |
| | 159 | |
| Practice Three: Change the Way You Think About Thinking |
| | 164 | |
| Practice Four: Spend Quality Time Defining the Problem Before Trying to Solve It |
| | 167 | |
| Practice Five: Understand What Constrains Your Thinking |
| | 174 | |
| Practice Six: Nurture the Zero-Gravity Thinker Within |
| | 179 | |
| | 180 | |
| The Courage to Go Where No One Has Gone Before: The Role of the Leader |
| | 181 | |
| | 182 | |
| | 183 | |
| | 185 | |
| Staged Approach to Innovation-Stimulation |
| | 187 | |
| | 191 | |
| | 193 | |
| Appendix A. Related Expertise Grid | | 195 | |
| Appendix B. A Leader's Guide | | 199 | |
| Notes | | 201 | |
| Index | | 213 | |
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