| Introduction | | 1 | |
| | 1 | |
| Who Should Read This Book? |
| | 3 | |
| How This Book Is Organized |
| | 3 | |
| Conventions Used in This Book |
| | 4 | |
| I Project Management Jumpstart |
| | 5 | |
| Project Management Overview |
| | 7 | |
| What Is Project Management....Exactly? |
| | 8 | |
| What Is the Value of Project Management? |
| | 12 | |
| Why Are Projects Challenging? |
| | 13 | |
| Growing Demand for Effective Project Managers? |
| | 15 | |
| Trends in Project Management |
| | 16 | |
| | 21 | |
| | 22 | |
| Key Skills of Project Managers |
| | 23 | |
| Qualities of Successful Project Managers |
| | 25 | |
| 15 Common Mistakes of Project Managers |
| | 27 | |
| Essential Elements for Any Successful Project |
| | 29 | |
| What Exactly Is a ``Successful'' Project? |
| | 30 | |
| Learning from Troubled Projects |
| | 31 | |
| Learning from Successful Projects |
| | 34 | |
| Essential Project Manager Toolkit |
| | 36 | |
| | 41 | |
| | 43 | |
| Setting the Stage for Success |
| | 44 | |
| How Does Defining a Project Relate to Project Planning? |
| | 44 | |
| Project Definition Document |
| | 45 | |
| Project Definition Checklist |
| | 49 | |
| | 55 | |
| Key Project Planning Principles |
| | 56 | |
| Important Questions Project Planning Should Answer |
| | 58 | |
| | 59 | |
| Summary of Supplemental Project Plan Components |
| | 66 | |
| | 69 | |
| Developing the Work Breakdown Structure |
| | 71 | |
| | 72 | |
| Why Is the WBS Important? |
| | 78 | |
| The Process of Building a WBS |
| | 79 | |
| | 85 | |
| Next Step in the Schedule Development Process |
| | 86 | |
| Managing the Risk, Managing the Estimates |
| | 88 | |
| Reasons for Estimating Woes |
| | 88 | |
| Powerful Estimating Techniques and Methods |
| | 90 | |
| | 92 | |
| Developing the Project Schedule |
| | 97 | |
| The Impact of the Project Schedule |
| | 98 | |
| The Goal of the Schedule Development Process |
| | 100 | |
| Key Inputs for Building a Schedule |
| | 101 | |
| | 102 | |
| Determining the Project Budget |
| | 113 | |
| The Impact of the Project Budget |
| | 114 | |
| Principles of an Effective Budget |
| | 115 | |
| Creating a Project Budget |
| | 116 | |
| | 120 | |
| | 123 | |
| | 125 | |
| | 126 | |
| Management Fundamentals for Project Control |
| | 129 | |
| Powerful Techniques for Project Control |
| | 130 | |
| | 133 | |
| | 135 | |
| Leveraging Earned Value Management Concepts |
| | 136 | |
| Common Project Control Challenges |
| | 139 | |
| Lessons from Project Recoveries |
| | 141 | |
| | 145 | |
| What Exactly Is a Project Change and What's the Big Deal Anyway? |
| | 146 | |
| Fundamentals for Managing Project Change |
| | 149 | |
| What Causes Unplanned Scope Changes? |
| | 150 | |
| Essential Elements of a Project Change Control System |
| | 151 | |
| Powerful Techniques for Minimizing Project Changes |
| | 154 | |
| Common Project Change Control Challenges |
| | 156 | |
| Managing Project Deliverables |
| | 159`` | |
| Managing Project Deliverables'' Means What Exactly? |
| | 160 | |
| Why Do This? It's Too Much Work |
| | 161 | |
| Identify, Protect, and Track: The Principles of Managing Work Products |
| | 162 | |
| | 163 | |
| Configuration Management Plan |
| | 167 | |
| Common Challenges and Pitfalls |
| | 169 | |
| | 171 | |
| The Goals, Objectives, and Principles of Project Issue Management |
| | 172 | |
| Key Features of Issue Management System |
| | 173 | |
| | 175 | |
| | 176 | |
| | 178 | |
| | 181 | |
| Key Risk Management Principles |
| | 182 | |
| The Essential Process for Managing Project Risks |
| | 183 | |
| The Common Sources of Project Risk |
| | 187 | |
| | 190 | |
| Powerful Risk Control Strategies |
| | 192 | |
| Are You Sure It's a Risk? |
| | 193 | |
| | 197 | |
| What Is ``Project Quality''? |
| | 198 | |
| Unique Aspects of Managing Project Quality |
| | 199 | |
| Principles of Managing Project Quality |
| | 199 | |
| Powerful Tools and Techniques for Project Quality |
| | 201 | |
| Powerful Quality Strategies |
| | 203 | |
| Typical Quality-Related Challenges |
| | 205 | |
| | 209 | |
| | 211 | |
| | 212 | |
| Where Is Leadership Needed on a Project? |
| | 214 | |
| Twelve Keys to Better Project Leadership |
| | 215 | |
| Power of Servant Leadership Approach |
| | 218 | |
| Managing Project Communications |
| | 223 | |
| What Are Project Communications? |
| | 224 | |
| The Importance of Project Communications |
| | 225 | |
| Why Communicating Can Be Tough |
| | 226 | |
| Seven Powerful Principles |
| | 227 | |
| Best Practices of Effective Project Communicators |
| | 230 | |
| | 239 | |
| Value of Reviewing Stakeholder Expectation Management |
| | 240 | |
| Critical Aspects of Expectations |
| | 240 | |
| Seven Master Principles of Expectation Management |
| | 245 | |
| Essential Elements of Managing Expectations |
| | 246 | |
| Keys to Better Project Team Performance |
| | 255 | |
| | 256 | |
| | 256 | |
| | 259 | |
| | 263 | |
| | 267 | |
| | 268 | |
| Proven Techniques for Leading Cross-Functional Projects |
| | 271 | |
| Proven Techniques for Leading Cross-Cultural Projects |
| | 273 | |
| Proven Techniques for Leading Virtual Projects |
| | 274 | |
| | 279 | |
| First, Let's Clarify a Few Terms |
| | 280 | |
| Ten Proven Principles of Vendor Management |
| | 280 | |
| | 283 | |
| | 285 | |
| Twelve Key Project Management Skills for Better Vendor Management |
| | 286 | |
| Stuff You Need to Know About Contracts |
| | 286 | |
| | 293 | |
| | 294 | |
| Project End Checklist---13 Important Steps |
| | 294 | |
| Common Project Closing Challenges |
| | 296 | |
| Methods for Ending a Contract or a Project |
| | 297 | |
| V Accelerating the Learning Curve....Even More |
| | 301 | |
| Making Better Use of Microsoft Project |
| | 303 | |
| Understand This ... and It All Becomes Easier |
| | 304 | |
| | 306 | |
| New Project Best Practices |
| | 313 | |
| Keys to Making Resource Leveling Work |
| | 316 | |
| Powerful Reporting Secrets |
| | 318 | |
| More Insights to a Better Project Schedule |
| | 323 | |
| | 327 | |
| What If I'm in a Project Management ``Lite'' Culture? |
| | 328 | |
| What If I Can't Develop a Detailed Schedule? |
| | 330 | |
| What If I Must Manage to a Hard Milestone Date? |
| | 331 | |
| What If I Have Difficult Resources? |
| | 333 | |
| What Can I Do About Turnover? |
| | 334 | |
| Tips for Managing a Selection Process |
| | 335 | |
| Tips for Managing a Testing Process |
| | 340 | |
| Intriguing Project Management Concepts and Topics |
| | 345 | |
| | 346 | |
| Project Management Offices |
| | 348 | |
| Portfolio Project Management |
| | 351 | |
| | 353 | |
| Critical Chain Project Management |
| | 353 | |
| Web-Based Project Management Software |
| | 356 | |
| | 357 | |
| | 358 | |
| Project Management Training |
| | 359 | |
| Index | | 363 | |
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