| Preface To The Fourth Edition | | xxii | |
| SECTION I - THE PROJECT MANAGEMENT FRAMEWORK |
| | 1 | |
| | 3 | |
| Purpose of the PMBOK® Guide |
| | 4 | |
| | 5 | |
| What is Project Management? |
| | 6 | |
| Relationships Among Project Management, Program Management, and Portfolio Management |
| | 7 | |
| | 8 | |
| | 9 | |
| Projects and Strategic Planning |
| | 10 | |
| Project Management Office |
| | 11 | |
| Project Management and Operations Management |
| | 12 | |
| Role of a Project Manager |
| | 13 | |
| Project Management Body of Knowledge |
| | 13 | |
| Enterprise Environmental Factors |
| | 14 | |
| Project Life Cycle And Organization |
| | 15 | |
| The Project Life Cycle---Overview |
| | 15 | |
| Characteristics of the Project Life Cycle |
| | 16 | |
| Product vs. Project Life Cycle Relationships |
| | 18 | |
| | 18 | |
| Projects vs. Operational Work |
| | 22 | |
| | 23 | |
| Organizational Influences on Project Management |
| | 27 | |
| Organizational Cultures and Styles |
| | 27 | |
| | 28 | |
| Organizational Process Assets |
| | 32 | |
| SECTION II - THE STANDARD FOR PROJECT MANAGEMENT OF A PROJECT |
| | 35 | |
| Project Management Processes For A Project |
| | 37 | |
| Common Project Management Process Interactions |
| | 39 | |
| Project Management Process Groups |
| | 41 | |
| | 44 | |
| | 45 | |
| | 46 | |
| | 46 | |
| Develop Project Management Plan |
| | 48 | |
| | 49 | |
| | 49 | |
| | 49 | |
| | 50 | |
| | 50 | |
| Estimate Activity Resources |
| | 50 | |
| Estimate Activity Durations |
| | 51 | |
| | 51 | |
| | 52 | |
| | 52 | |
| | 52 | |
| Develop Human Resource Plan |
| | 53 | |
| | 53 | |
| | 53 | |
| | 54 | |
| Perform Qualitative Risk Analysis |
| | 54 | |
| Perform Quantitative Risk Analysis |
| | 54 | |
| | 55 | |
| | 55 | |
| | 55 | |
| Direct and Manage Project Execution |
| | 57 | |
| Perform Quality Assurance |
| | 57 | |
| | 57 | |
| | 58 | |
| | 58 | |
| | 58 | |
| Manage Stakeholder Expectations |
| | 59 | |
| | 59 | |
| Monitoring and Controlling Process Group |
| | 59 | |
| Monitor and Control Project Work |
| | 61 | |
| Perform Integrated Change Control |
| | 61 | |
| | 61 | |
| | 62 | |
| | 62 | |
| | 62 | |
| | 63 | |
| | 63 | |
| Monitor and Control Risks |
| | 63 | |
| | 64 | |
| | 64 | |
| | 65 | |
| | 65 | |
| SECTION III - THE PROJECT MANAGEMENT KNOWLEDGE AREAS |
| | 67 | |
| | 69 | |
| | 69 | |
| Project Integration Management |
| | 71 | |
| | 73 | |
| Develop Project Charter: Inputs |
| | 75 | |
| Develop Project Charter: Tools and Techniques |
| | 77 | |
| Develop Project Charter: Outputs |
| | 77 | |
| Develop Project Management Plan |
| | 78 | |
| Develop Project Management Plan: Inputs |
| | 78 | |
| Develop Project Management Plan: Tools and Techniques |
| | 81 | |
| Develop Project Management Plan: Outputs |
| | 81 | |
| Direct and Manage Project Execution |
| | 83 | |
| Direct and Manage Project Execution: Inputs |
| | 85 | |
| Direct and Manage Project Execution: Tools and Techniques |
| | 86 | |
| Direct and Manage Project Execution: Outputs |
| | 87 | |
| Monitor and Control Project Work |
| | 89 | |
| Monitor and Control Project Work: Inputs |
| | 90 | |
| Monitor and Control Project Work: Tools and Techniques |
| | 92 | |
| Monitor and Control Project Work: Outputs |
| | 92 | |
| Perform Integrated Change Control |
| | 93 | |
| Perform Integrated Change Control: Inputs |
| | 97 | |
| Perform Integrated Change Control: Tools and Techniques |
| | 98 | |
| Perform Integrated Change Control: Outputs |
| | 98 | |
| | 99 | |
| Close Project or Phase: Inputs |
| | 101 | |
| Close Project or Phase: Tools and Techniques |
| | 101 | |
| Close Project or Phase: Outputs |
| | 101 | |
| | 103 | |
| | 105 | |
| Collect Requirements: Inputs |
| | 106 | |
| Collect Requirements: Tools and Techniques |
| | 107 | |
| Collect Requirements: Outputs |
| | 109 | |
| | 112 | |
| | 113 | |
| Define Scope: Tools and Techniques |
| | 114 | |
| | 115 | |
| | 116 | |
| | 117 | |
| Create WBS: Tools and Techniques |
| | 118 | |
| | 121 | |
| | 123 | |
| | 124 | |
| Verify Scope: Tools and Techniques |
| | 124 | |
| | 125 | |
| | 125 | |
| | 126 | |
| Control Scope: Tools and Techniques |
| | 127 | |
| | 128 | |
| | 129 | |
| | 133 | |
| Define Activities: Inputs |
| | 134 | |
| Define Activities: Tools and Techniques |
| | 134 | |
| Define Activities: Outputs |
| | 135 | |
| | 136 | |
| Sequence Activities: Inputs |
| | 137 | |
| Sequence Activities: Tools and Techniques |
| | 138 | |
| Sequence Activities: Outputs |
| | 141 | |
| Estimate Activity Resources |
| | 141 | |
| Estimate Activity Resources: Inputs |
| | 143 | |
| Estimate Activity Resources: Tools and Techniques |
| | 144 | |
| Estimate Activity Resources: Outputs |
| | 145 | |
| Estimate Activity Durations |
| | 146 | |
| Estimate Activity Durations: Inputs |
| | 147 | |
| Estimate Activity Durations: Tools and Techniques |
| | 149 | |
| Estimate Activity Durations: Outputs |
| | 151 | |
| | 152 | |
| | 153 | |
| Develop Schedule: Tools and Techniques |
| | 154 | |
| Develop Schedule: Outputs |
| | 157 | |
| | 160 | |
| | 161 | |
| Control Schedule: Tools and Techniques |
| | 162 | |
| Control Schedule: Outputs |
| | 163 | |
| | 165 | |
| | 168 | |
| | 169 | |
| Estimate Costs: Tools and Techniques |
| | 171 | |
| | 174 | |
| | 174 | |
| | 175 | |
| Determine Budget: Tools and Techniques |
| | 177 | |
| Determine Budget: Outputs |
| | 178 | |
| | 179 | |
| | 181 | |
| Control Costs: Tools and Techniques |
| | 181 | |
| | 187 | |
| Project Quality Management |
| | 189 | |
| | 192 | |
| | 193 | |
| Plan Quality: Tools and Techniques |
| | 195 | |
| | 200 | |
| Perform Quality Assurance |
| | 201 | |
| Perform Quality Assurance: Inputs |
| | 203 | |
| Perform Quality Assurance: Tools and Techniques |
| | 204 | |
| Perform Quality Assurance: Outputs |
| | 205 | |
| | 206 | |
| Perform Quality Control: Inputs |
| | 207 | |
| Perform Quality Control: Tools and Techniques |
| | 208 | |
| Perform Quality Control: Outputs |
| | 213 | |
| Project Human Resource Management |
| | 215 | |
| Develop Human Resource Plan |
| | 218 | |
| Develop Human Resource Plan: Inputs |
| | 219 | |
| Develop Human Resource Plan: Tools and Techniques |
| | 220 | |
| Develop Human Resource Plan: Outputs |
| | 222 | |
| | 225 | |
| Acquire Project Team: Inputs |
| | 226 | |
| Acquire Project Team: Tools and Techniques |
| | 227 | |
| Acquire Project Team: Outputs |
| | 229 | |
| | 229 | |
| Develop Project Team: Inputs |
| | 231 | |
| Develop Project Team: Tools and Techniques |
| | 232 | |
| Develop Project Team: Outputs |
| | 235 | |
| | 236 | |
| Manage Project Team: Inputs |
| | 237 | |
| Manage Project Team: Tools and Techniques |
| | 238 | |
| Manage Project Team: Outputs |
| | 241 | |
| Project Communications Management |
| | 243 | |
| | 246 | |
| Identify Stakeholders: Inputs |
| | 247 | |
| Identify Stakeholders: Tools and Techniques |
| | 248 | |
| Identify Stakeholders: Outputs |
| | 250 | |
| | 251 | |
| Plan Communications: Inputs |
| | 253 | |
| Plan Communications: Tools and Techniques |
| | 253 | |
| Plan Communications: Outputs |
| | 256 | |
| | 258 | |
| Distribute Information: Inputs |
| | 259 | |
| Distribute Information: Tools and Techniques |
| | 260 | |
| Distribute Information: Outputs |
| | 260 | |
| Manage Stakeholder Expectations |
| | 261 | |
| Manage Stakeholder Expectations: Inputs |
| | 263 | |
| Manage Stakeholder Expectations: Tools and Techniques |
| | 264 | |
| Manage Stakeholder Expectations: Outputs |
| | 265 | |
| | 266 | |
| Report Performance: Inputs |
| | 267 | |
| Report Performance: Tools and Techniques |
| | 268 | |
| Report Performance: Outputs |
| | 270 | |
| | 273 | |
| | 276 | |
| Plan Risk Management: Inputs |
| | 278 | |
| Plan Risk Management: Tools and Techniques |
| | 279 | |
| Plan Risk Management: Outputs |
| | 279 | |
| | 282 | |
| | 284 | |
| Identify Risks: Tools and Techniques |
| | 286 | |
| | 288 | |
| Perform Qualitative Risk Analysis |
| | 289 | |
| Perform Qualitative Risk Analysis: Inputs |
| | 290 | |
| Perform Qualitative Risk Analysis: Tools and Techniques |
| | 291 | |
| Perform Qualitative Risk Analysis: Outputs |
| | 293 | |
| Perform Quantitative Risk Analysis |
| | 294 | |
| Perform Quantitative Risk Analysis: Inputs |
| | 295 | |
| Perform Quantitative Risk Analysis: Tools and Techniques |
| | 296 | |
| Perform Quantitative Risk Analysis: Outputs |
| | 300 | |
| | 301 | |
| Plan Risk Responses: Inputs |
| | 302 | |
| Plan Risk Responses: Tools and Techniques |
| | 303 | |
| Plan Risk Responses: Outputs |
| | 305 | |
| Monitor and Control Risks |
| | 308 | |
| Monitor and Control Risks: Inputs |
| | 309 | |
| Monitor and Control Risks: Tools and Techniques |
| | 310 | |
| Monitor and Control Risks: Outputs |
| | 311 | |
| Project Procurement Management |
| | 313 | |
| | 316 | |
| Plan Procurements: Inputs |
| | 319 | |
| Plan Procurements: Tools and Techniques |
| | 321 | |
| Plan Procurements: Outputs |
| | 324 | |
| | 328 | |
| Conduct Procurements: Inputs |
| | 330 | |
| Conduct Procurements: Tools and Techniques |
| | 331 | |
| Conduct Procurements: Outputs |
| | 333 | |
| | 335 | |
| Administer Procurements: Inputs |
| | 337 | |
| Administer Procurements: Tools and Techniques |
| | 338 | |
| Administer Procurements: Outputs |
| | 340 | |
| | 341 | |
| Close Procurements: Inputs |
| | 343 | |
| Close Procurements: Tools and Techniques |
| | 343 | |
| Close Procurements: Outputs |
| | 344 | |
| | 345 | |
| | 347 | |
| APPENDIX A - FOURTH EDITION CHANGES |
| | 349 | |
| A.1 Consistency and Clarification |
| | 349 | |
| | 349 | |
| | 350 | |
| | 352 | |
| A.3 Project Integration Management Changes |
| | 352 | |
| A.4 Project Scope Management Changes |
| | 353 | |
| A.5 Project Time Management Changes |
| | 353 | |
| A.6 Project Cost Management Changes |
| | 354 | |
| A.7 Project Quality Management Changes |
| | 354 | |
| A.8 Project Human Resource Management Changes |
| | 355 | |
| A.9 Project Communications Management Changes |
| | 355 | |
| A.10 Project Risk Management Changes |
| | 356 | |
| A.11 Project Procurement Management Changes |
| | 356 | |
| | 357 | |
| | 357 | |
| APPENDIX B - EVOLUTION OF PMI'S A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE |
| | 359 | |
| | 359 | |
| | 360 | |
| | 361 | |
| | 365 | |
| | 365 | |
| | 367 | |
| | 367 | |
| PMI Project Management Standards Program Member Advisory Group |
| | 369 | |
| PMBOK® Guide Update Project Team |
| | 369 | |
| | 369 | |
| | 370 | |
| Contributions to Predecessor Documents |
| | 372 | |
| | 372 | |
| | 373 | |
| | 373 | |
| | 373 | |
| Elimination of Facilitating and Core Process Designations |
| | 374 | |
| | 374 | |
| | 374 | |
| Project Life Cycle and Organization Changes |
| | 375 | |
| Project Management Processes for a Project Changes |
| | 375 | |
| Project Integration Management Changes |
| | 375 | |
| Project Scope Management Changes |
| | 376 | |
| Project Time Management Changes |
| | 377 | |
| Project Cost Management Changes |
| | 377 | |
| Project Quality Management Changes |
| | 378 | |
| Project Human Resource Management Changes |
| | 378 | |
| Project Communications Management Changes |
| | 379 | |
| Project Risk Management Changes |
| | 379 | |
| Project Procurement Management Changes |
| | 380 | |
| | 380 | |
| APPENDIX C - CONTRIBUTORS AND REVIEWERS OF PMBOK® GUIDE - FOURTH EDITION |
| | 381 | |
| C.1 PMBOK® Guide---Fourth Edition Project Core Team |
| | 381 | |
| C.2 PMBOK® Guide 2004 Update Project Sub-Teams |
| | 382 | |
| C.3 Significant Contributors |
| | 382 | |
| C.4 PMBOK® Guide---Fourth Edition Operation Team Members |
| | 382 | |
| C.5 PMBOK® Guide---Fourth Edition Project Content Contributors |
| | 383 | |
| C.6 PMBOK® Guide---Fourth Edition Project Content Reviewers |
| | 384 | |
| C.7 PMBOK® Guide---Fourth Edition Project Team Members |
| | 385 | |
| C.8 Final Exposure Draft Reviewers and Contributors |
| | 387 | |
| C.9 PMI Standards Member Advisory Group (MAG) |
| | 393 | |
| | 393 | |
| APPENDIX D - APPLICATION AREA EXTENSIONS |
| | 395 | |
| D.1 Need for Application Area Extensions |
| | 395 | |
| D.2 Criteria for Development of Application Area Extensions |
| | 396 | |
| D.3 Publishing and Format of Application Area Extensions |
| | 397 | |
| D.4 Process for Development and Maintenance of Application Area Extensions |
| | 397 | |
| APPENDIX E - ADDITIONAL SOURCES OF INFORMATION ON PROJECT MANAGEMENT |
| | 399 | |
| E.1 Professional and Technical Organizations |
| | 399 | |
| E.2 Commercial Publishers |
| | 401 | |
| E.3 Product and Service Vendors |
| | 402 | |
| E.4 Educational Institutions |
| | 402 | |
| APPENDIX F - SUMMARY OF PROJECT MANAGEMENT KNOWLEDGE AREAS |
| | 403 | |
| F.1 Project Integration Management |
| | 403 | |
| F.2 Project Scope Management |
| | 404 | |
| F.3 Project Time Management |
| | 404 | |
| F.4 Project Cost Management |
| | 405 | |
| F.5 Project Quality Management |
| | 405 | |
| F.6 Project Human Resource Management |
| | 405 | |
| F.7 Project Communications Management |
| | 406 | |
| F.8 Project Risk Management |
| | 406 | |
| F.9 Project Procurement Management |
| | 407 | |
| APPENDIX G - INTERPERSONAL SKILLS |
| | 409 | |
| | 409 | |
| | 410 | |
| | 410 | |
| | 411 | |
| | 411 | |
| | 412 | |
| G.7 Political and Cultural Awareness |
| | 412 | |
| | 413 | |
| | 413 | |
| | 415 | |
| Inclusions and Exclusions |
| | 415 | |
| | 416 | |
| | 418 | |
| Index | | 447 | |
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