Benchmarking for Continuous Improvement: in the Public Sector

J. Bullivant

Anno: 1994
Rilegatura: Paperback / softback
Pagine: 192 p.
Testo in English
Dimensioni: 295 x 170 mm
Peso: 538 gr.
  • EAN: 9780582244344
pagabile con 18App pagabile con Carta del Docente

Articolo acquistabile con 18App e Carta del Docente

€ 31,88

€ 33,21

Risparmi € 1,33 (4%)

Venduto e spedito da IBS

32 punti Premium

Disponibile in 4/5 settimane

Quantità:
Descrizione
The benchmarking concept is fundamentally one by which different players share details of their performance in delivering services, to allow best criteria to be established. This text aims to help managers in the public sector develop performance criteria in areas where they are expected to be efficient, and where it has been previously difficult to establish a yardstick for achievement.