Conflict and Dispute Resolution: A Guide for Practice

Mieke Brandon, Leigh Robertson

Anno: 2007
Rilegatura: Paperback / softback
Pagine: 296 p.
Testo in English
Dimensioni: 244 x 170 mm
Peso: 517 gr.
  • EAN: 9780195558425
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Descrizione
Conflict and Dispute Resolution is a practical guide to understanding dispute resolution theory in the context of organisational, psychological and social work themes. It covers the spectrum of interventions; from the prevention of conflict, ignoring it, managing it through feedback, difficult conversations, self mediation, conflict coaching to facilitative processes such as dispute facilitation, mediation, concilliation and managing groups and multi party disputes.