The One Minute Apology - Kenneth Blanchard,Margret McBride - cover

The One Minute Apology

Kenneth Blanchard, Margret McBride

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Collana: The One Minute Manager
Anno: 2004
Rilegatura: Paperback / softback
Pagine: 128 p.
Testo in English
Dimensioni: 198 x 129 mm
Peso: 92 gr.
  • EAN: 9780007160068

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The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics by Ken Blanchard: this new parable teaches readers how to accept responsibility for their errors. The phenomenal business classic THE ONE MINUTE MANAGER introduced three secrets of management: One Minute Goal-Setting, One Minute Praisings, and One Minute Reprimands. Now told in Ken Blanchard's signature breezy style, this enlightening business parable - the fourth secret of the One Minute Manager - presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale. Step-by-step, Blanchard teaches readers how to accept responsibility for their errors and to deal with the cause of the damage while maintaining their integrity.
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