Quality and Operations Management: Revised Edition

Elearn

Collana: Management Extra
Anno: 2007
Rilegatura: Paperback / softback
Pagine: 118 p.
Testo in English
Dimensioni: 298 x 210 mm
Peso: 454 gr.
  • EAN: 9780080552361
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Descrizione
This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation. It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer.