Selling by Phone: How to Reach and Sell to Customers in the Nineties

Linda Richardson

Anno: 1994
Rilegatura: Paperback / softback
Pagine: 288 p.
Testo in English
Dimensioni: 226 x 149 mm
Peso: 398 gr.
  • EAN: 9780070523760
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Most salespeople spend half their working lives on the phone. This comprehensive guide helps them maximize that time for two key results - dramatically higher sales and stronger customer relationships - regardless of the product or service being sold. Linda Richardson, a pioneer in consultative selling, demonstrates how to use the phone to establish rapport; determine customer needs; get appointments; close sales; and much more. It includes worksheets to help readers test their skills and hone their teleselling techniques for all types of clients and sales situations.