Summary: What Customers Really Want

Summary: What Customers Really Want

BusinessNews Publishing

0 recensioni
Con la tua recensione raccogli punti Premium
pagabile con 18App pagabile con Carta del Docente
Articolo acquistabile con 18App e Carta del Docente
Formato: EPUB
Testo in en
Cloud: Scopri di più
Compatibilità: Tutti i dispositivi (eccetto Kindle) Scopri di più
Dimensioni: 1,46 MB
  • EAN: 9782511018682

€ 4,99

Punti Premium: 5

Venduto e spedito da IBS

EBOOK INGLESE
Aggiungi al carrello
spinner
Fai un regalo
spinner

non è possibile acquistare ebook su dispositivi Apple. Puoi comunque aggiungerli alla wishlist

Gaia la libraia

Gaia la libraia Vuoi ricevere un'email sui tuoi prodotti preferiti? Chiedi a Gaia, la tua assistente personale

The must-read summary of Scott McKain's book: "What Customers Really Want: How to Bridge the Gap Between What Your Organization Offers and What Your Clients Crave".

This complete summary of the ideas from Scott McKain's book "What Customers Really Want" shows that there is a fundamental disconnection between what customers really want and what businesses currently offer. Customers want a personal connection with the people and the organisations they do business with so that the outcome is a compelling experience rather than a mere transaction. In his book, the author explores six major areas in which this business-to-consumer disconnection frequently occurs and how you can bridge the gap. This summary is a must-read for any business owner who wants to ensure that customers form a connection with the company and come back again and again.

Added-value of this summary:
• Save time
• Understand key concepts
• Expand your knowledge

To learn more, read "What Customers Really Want" and discover the key to connecting with your customers and providing a great customer experience.
Gaia la libraia

Gaia la libraia Vuoi ricevere un'email sui tuoi prodotti preferiti? Chiedi a Gaia, la tua assistente personale

Note legali