Delivering Negative Feedback with Empathy and Effectiveness

di Ben Sorensen (Autore)

Ben Sorensen, 2024

Negative feedback is a critical tool for development—but it can be one of the hardest aspects of leadership, coaching, and professional communication. Whether you're managing a team, leading a project, or offering personal guidance, delivering feedback effectively can be the key to long-term growth and success. This book provides practical insights and actionable strategies for delivering negative feedback with kindness, empathy, and respect. Through 12 comprehensive chapters, you'll learn how to approach difficult conversations with confidence, manage defensiveness, and foster an environment where feedback becomes an opportunity for improvement, not conflict. Key concepts include: How to give feedback that is clear, specific, and solution-focused Techniques for handling defensive reactions and turning them into productive conversations Ways to create a feedback-rich culture that encourages open communication Tips for reframing feedback to empower the person receiving it and enhance motivation By following the strategies in this book, you'll not only improve your own ability to give constructive criticism, but also help others use feedback as a tool for growth. Whether you're a manager, coach, or anyone who offers feedback, this guide will empower you to turn every piece of feedback into an opportunity to build stronger, more resilient relationships and teams.

• Autore: Ben Sorensen
• Anno edizione: 2024
• Editore: Ben Sorensen
• Formato: EPUB2 con DRMFREE
• Lingua: Inglese
• Compatibilità: Tutti i dispositivi (eccetto Kindle)
• Layout: Reflowable
• EAN: 9798227653208