Humble Inquiry, 3rd Edition

di Peter A. Schein (Autore)

Edgar H. Schein (Autore)

Berrett-Koehler Publishers, 2025

Most leaders assume they're good communicators. What they're actually doing—most of the time—is telling. And telling, even when well-intentioned, is a subtle power move that shuts people down, withholds critical information, and quietly erodes trust. Humble Inquiry makes the case for a different approach: asking questions you genuinely don't know the answers to, from a posture of curiosity rather than authority. What you'll find inside this fully updated third edition: The ORJI cycle—why conversations go wrong in a split second, and how to interrupt the pattern A levels-of-relationship model to diagnose where your team is—and how to move toward real openness and trust Why hierarchy and “tell” culture actively undermine psychological safety—and what to do about it A new chapter on humble inquiry in remote and hybrid work (spoiler: it works—and may work better) Reader exercises, twelve mini case studies, and a discussion guide for teams Best for: managers, leaders, coaches, healthcare professionals, and anyone navigating complex, interdependent teams. This is a mindset shift, not a script. Foreword by Michael Bungay Stanier. Based on Edgar H. Schein's fifty years of research at MIT. Over 300,000 copies sold.

• Autore: Peter A. Schein, Edgar H. Schein
• Anno edizione: 2025
• Editore: Berrett-Koehler Publishers
• Formato: EPUB3 con Adobe DRM
• Lingua: Inglese
• Compatibilità: Tutti i dispositivi (eccetto Kindle)
• Layout: Reflowable
• EAN: 9798890570970