Public Administration Reformation: Market Demand from Public Organizations

Yogesh Dwivedi (Curatore)

Mahmud Shareef (Curatore)

Taylor & Francis Ltd, 2019

In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public administration reformation, and their complex bilateral effects. This book takes a timely look at the heightened need for public administration reform as a result of the economic challenges currently faced by nations across the globe. In particular it explores the roles of eGovernment and a citizen-centric focus in this transformation. Public Administration Reform examines several commonly-held assumptions about public administration: the public sector is slow and bureaucratic; government employees are frequently disengaged; and government agencies are sometimes wasteful. eGovernment is proposed as a key tool in the improvement of both public services and reputations of public organizations.

• Curatore: Yogesh Dwivedi, Mahmud Shareef
• Editore: Taylor & Francis Ltd
• Collana: Routledge Critical Studies in Public Management
• Anno: 2019
• Rilegatura: Paperback / softback
• Pagine: 312 p.
• Dimensioni: 229 x 152 mm
• Peso: 1000 gr.
• EAN: 9781138339989

Testo in English