Quality on Trial: Bringing Bottom-line Accountability to the Quality Effort

Roger J. Howe, etc.

Anno: 1995
Rilegatura: Hardback
Pagine: 163 p.
Testo in English
Dimensioni: 250 x 224 mm
Peso: 770 gr.
  • EAN: 9780070305830
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Exposes the root cause of failure of quality initiatives, and offers advice for executives, managers, and employees seeking to link quality improvement to quantifiable bottom-line results. Discusses managing the quality review and supplier review processes, moving beyond customer satisfaction, and b