The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams

Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh

Anno: 2002
Rilegatura: Hardback
Pagine: 432 p.
Testo in English
Dimensioni: 231 x 185 mm
Peso: 712 gr.
  • EAN: 9780071373142
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Descrizione

This is a hands-on implementation guide to the bestselling "The Six Sigma Way". Six Sigma is today's most talked-about, and successful, business improvement initiative. "The Six Sigma Way Team Fieldbook" goes beyond theory to explain the tools and procedures a project leader or team needs to implement a Six Sigma improvement project. Designed as a step-by-step implementation manual, it explains how to use Six Sigma methods to identify products and processes that need improvement, then use a proactive approach to either improve or redesign them - boosting performance, reducing costs, and/or increasing customer satisfaction.Written by three veteran consultants and trainers to GE and other top corporate Six Sigma initiatives, "The Six Sigma Way Team Fieldbook" covers dozens of essential tools and basic statistical techniques needed to execute Six Sigma projects in any organizational environment. Written in a concise, how-to format, and with dozens of data-gathering forms, checklists, and worksheets, it provides Black Belts, Green Belts, and team members with the information they need, including: what a Six Sigma project team needs to know before it gets started; a five-step guide to leading a Six Sigma team through DMAIC (Define, Measure, Analyze, Improve, Control); and, when and how to use thirty-five six sigma improvement tools and techniques.