The AI-Driven Customer: How Smart Tech is Changing Service Forever

di Alex C. Techworth (Autore)

Alex C. Techworth, 2025

Artificial intelligence is no longer a futuristic concept—it's already reshaping the way businesses interact with their customers. The AI-Driven Customer: How Smart Tech is Changing Service Forever dives deep into the revolutionary impact AI is having on customer service, support, and engagement. From chatbots to predictive analytics, AI is transforming expectations, enabling businesses to provide faster, smarter, and more personalized experiences than ever before. Customers today demand immediacy, convenience, and seamless interactions across all touchpoints. AI is meeting those expectations by automating repetitive tasks, predicting customer needs before they arise, and offering intelligent self-service solutions. But AI is doing more than just streamlining operations—it's redefining how businesses build relationships, enhance loyalty, and create frictionless experiences that keep customers coming back. In this book, you'll discover how AI is shifting customer service from reactive to proactive, anticipating issues before they escalate. You'll learn how emotional AI is making interactions more human-like, how virtual assistants are evolving beyond scripted responses, and how businesses are using AI-powered insights to optimize every customer touchpoint. Whether you're a business leader, customer service professional, or tech enthusiast, this book provides the essential knowledge you need to stay ahead in a world where AI-driven experiences are becoming the norm. What You Will Find in This Book: How AI is revolutionizing customer service and support. The rise of chatbots, virtual assistants, and conversational AI. How predictive analytics is reshaping customer interactions. Emotional AI and its role in human-like conversations. The ethical challenges and responsibilities of AI-driven service. How AI and human collaboration create the best customer experiences. The future of AI in customer engagement and loyalty. The AI-driven customer is here, and businesses that embrace this shift will thrive. Are you ready to transform your customer service strategy and stay ahead in the AI revolution?

• Autore: Alex C. Techworth
• Anno edizione: 2025
• Editore: Alex C. Techworth
• Formato: EPUB3 con DRMFREE
• Lingua: Inglese
• Compatibilità: Tutti i dispositivi (eccetto Kindle)
• Layout: Reflowable
• EAN: 9798224278961