The Etiquette Edge: Modern Manners for Business Success

di Beverly Langford (Autore)

HarperCollins Focus, 2016

Intelligence, ambition, and skill will start you on the road to success, but without strong communications skills, social savvy, and a sense of appropriate behavior . . . you won't get far. And in today's culture where rudeness is unfortunately becoming more and more routine, a strong competitive advantage goes to those who have sharpened the forgotten but fundamental skill of courtesy.In The Etiquette Edge, readers will get a crash course in the entire field of modern business manners. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you'll master the essentials of making a great impression and building relationships, including:* The dos and don'ts of smartphone usage* Handling difficult conversations with tact and finesse* Checking your texts and emails for content and tone . . . before you hit send!* Creating a polished image on social media* Conducting meetings with poise and confidence* And moreYour coworkers and competitors are highly educated, ferociously go-getting, and great at their job . . . just like you. If you want to truly distinguish yourself from the crowd, focus on gaining the etiquette edge!

• Autore: Beverly Langford
• Editore: HarperCollins Focus
• Anno: 2016
• Rilegatura: Paperback / softback
• Pagine: 256 p.
• Dimensioni: 229 x 152 mm
• Peso: 362 gr.
• EAN: 9780814437629

Testo in English