Public Sector Transformation through E-Government: Experiences from Europe and North America

Vishanth Weerakkody (Curatore)

Christopher G. Reddick (Curatore)

Taylor & Francis Ltd, 2012

Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society. This book examines e-government’s potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.

• Curatore: Vishanth Weerakkody, Christopher G. Reddick
• Editore: Taylor & Francis Ltd
• Collana: Routledge Studies in Innovation, Organizations and Technology
• Anno: 2012
• Rilegatura: Hardback
• Pagine: 280 p.
• Dimensioni: 229 x 152 mm
• Peso: 680 gr.
• EAN: 9780415527378

Testo in English