Information Technology for Knowledge Management

Uwe M. Borghoff (Curatore)

Remo Pareschi (Curatore)

Springer-Verlag Berlin and Heidelberg GmbH & Co. KG, 1998

As we approach the beginning of the 21 st century, we are beginning to see the emer­ gence of knowledge management as a natural evolution of the focus and importance of quality in the 1980s and reengineering in the I 990s. Quality placed a huge em­ phasis on getting all employees to use their brainpower better. Reengineering em­ phasized the use of technology to streamline business processes and take out costs. With the lessons of quality and reengineering firmly embedded in our everyday op­ erations (continual cost containment and higher quality is a way of life), businesses are now turning their attention to growth. Growth is a common pursuit. Customers are calling for it. Financial markets are calling for it. Employees are asking for it because they want an exciting and stimu­ lating environment in which to work. If a business doesn't grow, it will eventually die because knowledge workers ofthe 21 st century won't want to work with or for a business that's not growing. Skilled workers have plenty of options to choose from as demand for knowledge workers escalates around the world.

• Curatore: Uwe M. Borghoff, Remo Pareschi
• Editore: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
• Anno: 1998
• Rilegatura: Hardback
• Pagine: 232 p.
• Dimensioni: 235 x 155 mm
• EAN: 9783540637646

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