The Conflict Resolution Training Program: Participant's Workbook

Prudence B. Kestner, Larry Ray

Anno: 2002
Rilegatura: Paperback / softback
Pagine: 176 p.
Testo in English
Dimensioni: 277 x 216 mm
Peso: 444 gr.
  • EAN: 9780787955816
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The Conflict Resolution Training Program Participant's Workbook offers both new and seasoned negotiators, mediators, and arbitrators a step-by-step approach for learning dispute resolution techniques. This hands-on workbook is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for learning the skills needed to resolve conflicts. Trainers and participants can select the sections of the flexible program that best meet their specific objectives and goals.