This attractive and practical handbook meets a need among health care chaplains for guidelines in the training of volunteers. Many chaplains have been struggling with a keen and willing voluntary force but without the necessary training tools. This material is produced by those involved in the selection and training of volunteers and contains a detailed training programme along with criteria for the selection and appointment of volunteers. The handbook reflects what is happening at the cutting edge of the NHS and is endorsed by the Chaplaincy (Health Care) Education and Development Group to be used ecumenically. Those using the book will find a helpful balance between reflective practice and the reality of using volunteers. The material will also be of interest for those organizing lay visitor schemes in the parish situation and much of the material is transposable. Some of the material may be photocopied. The handbook has been written and compiled by two chaplains from the Leeds Teaching Hospitals NHS Trust in collaboration with the Chaplaincy (Health Care) Education and Development Group.