Phone Skills for the Information Age

Dorothy Maxwell

Anno: 2005
Rilegatura: Hardback
Pagine: 152 p.
Testo in English
  • EAN: 9780073017273
pagabile con 18App pagabile con Carta del Docente

Articolo acquistabile con 18App e Carta del Docente

€ 111,76

€ 117,64

Risparmi € 5,88 (5%)

Venduto e spedito da IBS

112 punti Premium

Disponibile in 10 gg

Quantità:
Descrizione

This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex business environments. The text includes reinforcement exercises, self-assessments, case studies, reference charts for on-the-job use, and a glossary.