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This complete summary of the ideas from Robert S. Kaplan and David P. Norton's book "Alignment" shows that most organisations consist of multiple departments and operating units which are run by highly trained individuals. Whilst each unit operates consistently and efficiently, the collaboration between units is not always aligned. Kaplan and Norton’s scorecard system allows you to create an “enterprise-level strategy map”, which will help you maximise the potential value in your business by aligning all internal operations and services. The result is not only more profitable, but also very cost effective as there is less misalignment, duplication and waste.
Added-value of this summary:
• Save time
• Understand key concepts
• Expand your knowledge
To learn more, read "Alignment" and discover the benefits that using a Balanced Scorecard can bring for your company.