Applications of New Technology in Operations and Supply Chain Management

The International Data Corporation (IDC) has unveiled a series of transformative predictions to reshape operations and supply chain management, leading companies to re-assess their processes. Applications of New Technology in Operations and Supply Chain Management offers an in-depth exploration of how emerging technologies are positioned to revolutionize the way businesses execute and coordinate their operations. Technology emerges as the linchpin of success in a landscape marked by supply chain disruptions, escalating energy costs, talent scarcity, and growing pressure to bolster sustainability and competitive resilience. Core to this transformation is the concept of the data-driven enterprise. This book dissects each IDC prediction, providing detailed analyses tailored to G2000 companies. In 2023, talent shortages and the demand for enhanced operational performance are driving a rethinking of digital transformation. Digitalized operations, supercharged by 5G connectivity, promise improved worker safety. The book delves into the adoption of digital technologies, the shift to cloud technology, and the emergence of real-time operational insights that can be accessed from anywhere. For instance, 2026 ushers in integrating digital tools for measuring carbon footprints and the increased use of robots in unconventional domains, such as remote inspection and maintenance. By 2027, augmented reality technology will take center stage, reducing operator and field worker errors. Furthermore, remote operations embrace satellite-based artificial intelligence or machine learning technologies, revolutionizing data collection and analysis at the edge. At its core, this book is a resource for exploring innovative pathways to integrate these transformative technologies into operations and supply chain management. This book is ideal for practitioners, researchers, and government entities. Within its pages, readers will embark on a comprehensive journey encompassing many topics. These include the role of chatbots and emerging technologies in research and teaching operations, the profound impact of blockchain technology on operations and decentralized supply chains, innovations in platform operations fueled by emerging technologies, and the transformative potential of digital twin technology in supply chain and operations management.