Telecom Management Crash Course: A Telecom Company Survival Guide

P.J. Louis

Collana: Crash Course
Anno: 2002
Rilegatura: Paperback
Pagine: 372 p.
Testo in English
Dimensioni: 229 x 152 mm
Peso: 546 gr.
  • EAN: 9780071386203
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The period of effortless, double-digit growth and skyrocketing capitalization for telecom carriers is over! The long-term telecommunications market potential is still enormous, but getting there now requires a sharp business and technology savvy. In this resource, P.J. Louis shows telecom service providers how to efficiently manage their technology advantages and back-end operations to survive in this challenging economic climate. This work features: basics of billing: staying alive; short, smart biz and tech strategies for tough times in telecom; using CRM (Customer Relationship Management) to drive business; how to manage regulatory uncertainty; and how globalization affects every carrier.